[SOLVED] Lakeview Hospital Medical Center

[SOLVED] Lakeview Hospital Medical Center

Lakeview Hospital Medical Center is a for-profit 250-bed hospital in a small but growing community that is rich with large internet businesses. The governing Board has recently been overhauled with about half being- returning members and the other half being newly appointed. In an effort to have more “outsiders” on the Board of Directors (those who have no financial ties to the hospital), the longtime Chairman of the Board, Rick Brennan, and hospital CEO Marsha Choy scoured the surrounding area for experts in certain competencies who could enrich the Board deliberations. They found and recommended an attorney familiar with health care insurance laws, a professor from the state university who used to be a hospital system corporate executive, a local politician who is pushing for implementing policy in the community to improve individual health behaviors, and a former patient who is quite vocal about improving the health services at the hospital.
During the orientation for the new Board members, Rick and Marsha were very careful to address the fiduciary responsibility placed on the Board of Directors. They emphasized how the Board is to set the mission and vision of the hospital and develop matching strategies to propel the organization into the future. The new Board members are very enthusiastic and show great interest in advancing the hospital especially as health care reform takes hold. During the orientation, though, Marsha made a presentation that showed the various performance measures for the hospital, many of which are readily available to the public on the internet. The Board members are very dismayed to see how Lakeview falls below the other competing hospitals in their community, even the public safety-net facility. The new Board members pledge that this will not continue under their “watch.” Rick and Marsha start to get nervous about how much involvement the new Board members will have in the operations of the hospital.
During the Board meetings, it is clear that there is a big difference between the new and old Board members. The more senior Board members are reading their reports and making comments but then defer to management on handling the implementation and monitoring of the issues being addressed. The newer Board members feel that they need to get more actively involved to assure change is occurring. The Board members read from one of their ongoing educational pieces on health care trends about executive rounding. They decided that each Board member should visit a particular area of the hospital every month and report back at the Board meetings on the staff and patient responses to their inquiries.
The staff is enjoying meeting the new Board members as they make rounds and are not shy about telling them all the things they think are wrong with the management of the hospital. The newer Board members are concerned over the remarks and urge Rick and Marsha to address these issues at the Board meetings. They try to accommodate the request but now the Board meetings are running over four hours long and becoming more focused on daily management than on strategy formulation.
Communication is being altered on many levels. The communication between the Board of Directors and management of the hospital has changed from emphasizing being equal partners in the improvement of the hospital to being more hierarchical with management having to provide explanations on the issues raised due to the Board rounds. The more senior Board members are frustrated with the shift in their meetings and are starting to be silent during the discussion on these issues and are developing a pattern of leaving the meetings early. The administrative team is telling the employees not to engage the Board members in any discussion that could get them in trouble. And worst of all, improvements have not been demonstrated in the latest public reports.
Assignment
1.  Identify the underlying issues in this case.
2.  Assess the current situation and develop strategies for resolving the current leadership issues.  Identify who should take the lead and what specific steps must be taken to align senior management with the board.
3.  Discuss the possibility of redefining the mission, vision and objectives for the organization.
4.  Would this current leadership team and board be able to adapt the facility to the current pandemic.
This case study should be prepared in APA format and must utilize at least 4 outside reference sources.


Are you overwhelmed by your class schedule and need help completing this assignment? You deserve the best professional and plagiarism-free writing services. Allow us to take the weight off your shoulders by clicking this button.

Get help

Who Will Write your Paper

Writer avatar
Tutor_Charles

Rating: 4.9/5    Reviews 377

Success rate 97%

Completed projects: 545

I am an experienced writer offering professional services across diverse fields. I provide quality work with strict adherence to the deadline.

Writer avatar
Tutor_Dr. Edith

Rating: 4.8/5    Reviews 381

Success rate 98%

Completed projects: 490

I am an experienced writer with great research and analytical skills. Original quality paper and on-time delivery are guaranteed. Let's do this!

Writer avatar
Tutor_Dr.Judy

Rating: 4.7/5    Reviews 316

Success rate 100%

Completed projects: 398

I am a professional writer with more than 8 years of experience. My mission is to provide you with high-quality paper in a timely fashion.

Writer avatar
Tutor_Ian

Rating: 4.8/5    Reviews 371

Success rate 98%

Completed projects: 432

Hi, I deliver quality papers on time following all the instructions provided. Client's satisfaction is my priority. Welcome for plagiarism-free papers.

Writer avatar
Tutor_Prof. Allan

Rating: 4.8/5    Reviews 400

Success rate 98%

Completed projects: 487

With over half a decade of academic experience, I'm committed both to efficiency and punctuality. If it's quality you're looking for, then I'm here to provide!

Writer avatar
Tutor_Prof. Gabie

Rating: 4.9/5    Reviews 447

Success rate 100%

Completed projects: 546

A quality-driven, skilled writer with over 5 years of experience in various disciplines. I deliver plagiarism-free papers and content of impeccable quality, always original and always before the deadline!

Writer avatar
Tutor_Sarah

Rating: 4.9/5    Reviews 427

Success rate 99%

Completed projects: 567

I have been a full-time freelance researcher and writer for a period of over 6 years. I have successfully completed over 1000 projects and assignments. I have had a good professional relationship with my clients. Try me today!

Writer avatar
Tutor_Stella

Rating: 4.9/5    Reviews 305

Success rate 100%

Completed projects: 404

I am a proficient writer with knowledge across a wide range of academic disciplines. I guarantee quality, timely and original content.

Writer avatar
Tutor_SylviaYoung

Rating: /5    Reviews 419

Success rate 97%

Completed projects: 506

Hi, count on me to deliver quality and exemplary papers. I will pay attention to all your instructions, and meet all your expectations.