SOLVED: Identify key players and what you know about them, including their roles, motivations, goals, challenges, etc

For this assignment, based on Case Study #2—Northern County Legal Services. For each response, include line numbers of supporting information.
Identify key players and what you know about them, including their roles, motivations, goals, challenges, etc. Be clear to distinguish what are facts and what are interpretations.
Examples: Staff are part-time student volunteers that turns over 2 or 3 times/year. (Lines 29-33) It seems that while the internship is considered competitive, student volunteers are frustrated for not working in their area of expertise. (Lines 87-90)
What are the characteristics of Julie’s management and/or leadership style? How does it show up in the workplace?
Example: Julie provides answers and solutions to staff needs as opposed to having systems or helping staff learn how to determine the answer without her. Examples: lines 69-84.
Identify three significant unproductive individual, team, or organizational situations or dynamics. For each dysfunction, describe who, what, how and possible why’s they are occurring and provide at least two supporting observations for each.
Example: Staff do not feel supported by Julie. (Line 58, 85-86) Staff do not want to make eye contact with Julie and talk about poor training and lack of preparedness instead of staying engaged in the meeting. Given demands of the office, clients, and law students, NCLS likely can’t dedicate enough time for training and turnover is causing learning loss each semester.
Suggest possible changes that could address at least one of dysfunctions listed in Question 3.
What would it include?
How would it address the situation?
What would be a likely reason NCLS isn’t already doing it?
Example: NCLS could hire a operations manager to run the day-to-day shop freeing up Julie for obtaining funding, finding lawyers to work with, and be a resource for law-specific issues. NCLS doesn’t have the budget for another staff member and would likely need time and priority of Julie’s time—which is unavailable due to the persistent overload.

The deliverable is a paper or presentation that could be reported to the partners of your OD consulting firm after a fact-finding request.  The deliverable should be clear, succinct, and compelling. The document can include tables, bullets, graphics, etc. when used within appropriate grammatical and professional writing styles. It should demonstrate that you are working and applying the class materials without being too abstract or stilted. References to other materials should be formally cited per APA. Final word count between 500 – 750 words.