[SOLVED] A method of teaching students how to use critical thinking and analysis skills
CASE STUDY ANALYSIS
The case study analysis has been a method of teaching students how to use critical thinking and
analysis skills and to develop organizational and communication skills. In practice, a case study
is a written record and analysis of the events that occurred at a particular company. The details
of each case vary; however, most cases consist of information about the company or project;
goals, strategies, and challenges faced; and results and/or recommendations.
Case studies have a particular benefit in management research. When you analyze a case, you are
learning about real-life problems that occur in organizations and businesses. You will have the
opportunity to observe and analyze the steps that managers and leaders have taken, and then put
your managerial problem solving skills to work. This is your opportunity to recommend potential
alternatives not mentioned in the case, based on your reading and experiences.
Typically, the process of analyzing a case study is as follows:
• Read the case thoroughly before you try to analyze. You may have to read the case a
few times to understand what has occurred. Take notes as you are reading.
• Identify and prioritize the organizational problems in the case. You can also determine
strengths and weaknesses of the organization at this time. Do not let personal issues and
opinions blur your judgment. Look at the issues from on objective point of view as if you
were the manager.
• Be analytical, not descriptive. What this means is to analyze what is going based on the
theories in the text and how it applies to the case; not merely a description or recap of
the case.
• Identify possible solutions. Determine how to implement solutions including how to
communicate the solutions within the organization.
• Give yourself enough time to write and proofread!
Some tips to remember when conducting case study analysis:
• Consider the company’s background (founding, structure, and growth). These factors
may carry significant weigh in the case.
• Examine the competition within the industry. Perhaps some of the issues involved in the
case relate to the overall business environment in a particular sector. Consider whether
outside sources affect the case in a significant manner
• Examine the case from various levels of analysis, e.g., corporate, business, and task
levels. The level of analysis depends on the depth of description available for the case in
the readings. Analyze the case on as many levels possible.
• Evaluate the structure, change, hierarchy, reward systems, conflicts, and other issues
important to the company.
• Make sure that your recommendations are based on the readings and theories that are
pertinent to the case. Each recommendation must be supported.
Case studies allow the student to act as a consultant analyzing organizational development and
behavioral issues. Students should consult expert opinion as well as being innovative and
creative with the solutions.
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