Buy MGT521 Week Five Knowledge Check

Buy MGT521 Week Five Knowledge Check

Question – The control process assumes that ________. _x000D_
A.employees require clear directions from management _x000D_
B.employees are underqualified and require training _x000D_
C.specific goals for performance were already created during the planning process _x000D_
D.employee monitoring costs are part and parcel of doing business _x000D_
 _x000D_
 _x000D_
 _x000D_
An example of control criteria that can be used in any situation is ________. _x000D_
A.number of calls taken per day _x000D_
B.employee satisfaction _x000D_
C.average time to process paperwork _x000D_
D.client requests completed per hour _x000D_
 _x000D_
 …Read More_x000D_
 _x000D_
In reviewing the result of the control process, managers could choose to avoid taking _x000D_
action when ________. _x000D_
A.an employee fails to attain the standard because of internal problems _x000D_
B.the variance between actual performance and the standard is acceptable _x000D_
C.performance standards are acceptable, though the employees have not attained _x000D_
it _x000D_
D.the variance observed from the expected performance is caused due to _x000D_
unrealistic standards _x000D_
 _x000D_
 _x000D_
 _x000D_
_x000D_
If a manager rationalizes that he does not have time to investigate the source of a _x000D_
problem and instead resorts to “putting out fires,â€Â the manager is missing the use of _x000D_
________. _x000D_
A.bureaucratic control _x000D_
B.immediate corrective action _x000D_
C.basic corrective action _x000D_
D.concurrent control _x000D_
 _x000D_
 _x000D_
Which of the following types of control prevents problems because it takes place prior to _x000D_
the actual activity? _x000D_
A.Feedforward control _x000D_
B.Concurrent control _x000D_
C.Feedback control _x000D_
D.Management control _x000D_
 _x000D_
 _x000D_
 _x000D_
Management by walking around is what type of control? _x000D_
A.Feedforward control _x000D_
B.Concurrent control _x000D_
C.Feedback control _x000D_
D.Reactive control _x000D_
 _x000D_
 _x000D_
 _x000D_
_x000D_
What type of control gives employees information on how well they performed, and _x000D_
therefore, can increase motivation? _x000D_
A.Feedforward control _x000D_
B.Concurrent control _x000D_
C.Feedback control _x000D_
D.Proactive control _x000D_
 _x000D_
 _x000D_
 _x000D_
The current ratio and acid test are two examples of what type of ratio? _x000D_
A.Activity _x000D_
B.Liquidity _x000D_
C.Leverage _x000D_
D.Profitability _x000D_
 _x000D_
 _x000D_
 _x000D_
Which of the following ratios measures an organization’s ability to meet financial _x000D_
obligations (debt) and allow someone to understand the company’s use of different _x000D_
methods of financing to pay interest? _x000D_
A.Liquidity ratios _x000D_
B.Leverage ratios _x000D_
C.Profitability _x000D_
D.Activity ratios _x000D_
 _x000D_
 _x000D_
 _x000D_
_x000D_
If a firm wants to measure items related to sales and turnover, it should use what type of _x000D_
ratio? _x000D_
A.Liquidity _x000D_
B.Leverage _x000D_
C.Profitability _x000D_
D.Activity _x000D_
 _x000D_
 _x000D_
 _x000D_
Which of the following is a performance measurement tool that looks at four areas that _x000D_
can help a company succeed? _x000D_
A.Market value method _x000D_
B.Economic value method _x000D_
C.Balanced scorecard approach _x000D_
D.Information control approach _x000D_
 _x000D_
 _x000D_
 _x000D_
Suzy’s Packing Supplies is an organization that prides itself on keeping its employees _x000D_
happy. In fact, most of Suzy’s performance measures are based around the firm’s _x000D_
workers. If Suzy chooses to measure the organization’s performance using the _x000D_
balanced scorecard tool, which one of the four factors will she focus on the most? _x000D_
A.Financial _x000D_
B.Customer _x000D_
C.Internal processes _x000D_
D.People/innovation/growth strategies _x000D_
 _x000D_
_x000D_
 _x000D_
 _x000D_
Which of the following options listed would be an example of a measurement in the _x000D_
internal processes area of a balanced scorecard? _x000D_
A.Employee satisfaction _x000D_
B.Customer satisfaction _x000D_
C….


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